Frequently asked questions
Everything you might want to know, gathered in one place. If your question is not here, our team is only a message away.
Orders & Payment
Add your chosen pieces to the bag and follow the secure checkout. You will receive an email confirmation the moment your order is placed.
We accept all major cards, UPI, net banking and popular wallets. All payments are processed through an encrypted, secure gateway.
If your order has not yet been dispatched, contact us right away and we will do our best to amend or cancel it for you.
Products & Materials
Our jewellery is crafted from 18k gold-plated brass, sterling silver and rhodium finishes, set with premium cubic zirconia and semi-precious stones. See our Materials guide for full detail.
Yes. Our signature plating is engineered to resist tarnishing through everyday wear. Following our care guide keeps it radiant for years.
Our pieces are nickel-safe and suitable for most sensitive skin. If you have specific allergies, our silver range is the gentlest choice.
Shipping & Delivery
Yes — insured shipping is complimentary on all orders above ₹1,500 within India. See our Shipping page for full rates and timelines.
We deliver to over 40 countries with tracked, insured service. Duties are shown transparently at checkout.
Returns & Care
Unworn pieces can be returned within 30 days for a full refund or exchange. Full details are on our Returns page.
Keep pieces dry, store them in the potli provided, and wipe gently with the enclosed cloth. Our Care guide has the full ritual.
Still have a question?
Our client care team replies within one working day — often much sooner.
